Added

Added

• Courier variants: You can now create and manage variants of a carrier directly from the carrier settings panel in the control panel — no more duplicate sidebar entries. Each variant can have its own display name (alias), transaction code, alert days, and product configuration. Variants appear in the courier dropdown (indented under their parent) and in the active couriers grid.
• API v1 – Carrier variants support: The getCouriers response now groups configured variants under their parent carrier, including a new variants array and id field on each entry.

Fixed

• Deleting a shipping label for BRT, TNT, or DHL no longer returns an “Invalid api key” error caused by a decommissioned third-party service; labels are now cancelled directly with the carrier as expected.
• Courier variants now correctly resolve to their parent carrier throughout the control panel — fixing broken carrier icons, incorrect names (e.g. “GLS-ITA — variante V1”), and label generation or cancellation failures that occurred when a variant was selected.
• Label printing now correctly identifies the parent carrier for variant couriers, preventing blank or empty responses when printing labels for variant-configured carriers.
• The BRT Fresh delivery option now appears and saves correctly when configured on a BRT carrier variant.
• API v1 – pushOrder / pushShipment: Passing a variant carrier code that has not been configured for your sales channel now returns a clear error instead of silently failing.
• API v1 – confirmLabel: Label confirmation no longer returns “Unsupported courier” when called for a carrier variant.
• API v1 – deleteLabel: Cancelling a label for a carrier variant now correctly contacts the carrier and logs the deletion, instead of only removing it locally.
• API v1 – getShipments, getOrder, getShipment, and related read endpoints: Shipments created under a carrier variant now return the correct carrier name, icon, and tracking URL instead of the raw variant code.
• API v1 – createLabel: Creating a label for a carrier variant no longer incorrectly returns “Courier setup not purchased”.

Fixed

• The courier services column in the shipment list now stays visible even when a shipment has no services assigned, preventing unexpected layout shifts.
• The courier services column visibility is now correctly calculated based on whether the carrier actually offers services, including a specific adjustment for the Liccardi courier.

Added

• Amazon pickup point addresses are now correctly recognized and handled when importing Amazon orders.

Added

• You can now export your shipments list as a CSV asynchronously: instead of waiting for the file to generate, you submit your filters and receive a download link by email when the file is ready.
• The async export lets you filter shipments by four status groups (Delivered, Returned, With issues, Undelivered) for easier selection, with a select-all option available.
• A sample CSV file and a field-by-field description guide are now available directly in the export panel, so you know exactly what each column contains before downloading.

Fixed

• Fixed an issue where submitting the async export form could trigger multiple simultaneous requests, which could result in duplicate export emails being sent.

Added

• A new API v2 endpoint (POST /couriers/efficiency-index) is now available, returning a 0–100 efficiency score for each requested carrier along with a rank and three sub-scores (speed, consistency, and reliability), plus lane-level metrics such as failed delivery rate and exception rate — making it easier to compare carrier performance programmatically.

Added

• DPD multiparcel configuration warning: When setting up DPD shipping, a visual warning now highlights missing fields if a multiparcel tariff code is entered without a standard DPD tariff code, helping you complete your carrier configuration correctly.
• Delivery times API – average transit days: The POST /couriers/delivery-times endpoint (API v2) now returns the arithmetic mean of lead and transit times (leadMean/transitMean) alongside the existing median, giving a more precise comparison when multiple carriers share the same estimated delivery days.
• Delivery times API – origin postal code and automatic courier selection: The POST /couriers/delivery-times endpoint (API v2) now accepts an optional originCap field to calculate delivery estimates from a specific origin postcode instead of your account’s default location. If you omit the couriers field entirely, the endpoint automatically uses the carriers enabled for shipping on your sales channel.

Fixed

• Resolved a FedEx account credentials issue affecting carrier connectivity.

Added

• Control Panel: Amazon pickup point (PUDO) orders now show a dedicated notification so you can immediately identify shipments destined for a pickup location.
• API v2 – Carrier delivery times: A new endpoint POST /v2/couriers/delivery-times lets you compare carriers for a given Italian destination postal code, ranking them fastest-first by median lead time. Optionally filter by parcel weight to get more precise results.
• API v2 – Shipping labels: The POST /v2/parcels endpoint now generates real shipping labels (ZPL and PDF, 4"×6") instead of placeholder content. Labels include barcodes and all required shipment details.
• API v2 – Duplicate order protection: Creating a shipping label via POST /v2/parcels now returns an error (HTTP 409) if a label for the same order already exists on that sales channel, preventing accidental duplicates.

Fixed

• Control Panel: Removed a stale lock file dependency from UPS and PTI return settings pages that could interfere with those configuration screens.

Changed

• API v2 – Carrier delivery times response: POST /v2/couriers/delivery-times now returns a concise summary by default — the best courier and a ranked list with essential metrics only. The previous full response (all percentiles, weight bands, and couriers with insufficient data) is still available by passing "detail": "full" in the request.

Added

• API v2 now supports an alternative header for passing the authentication token, giving merchants more flexibility when integrating.

Fixed

• Label creation now correctly detects and reports errors even when the carrier returns a blank error message, preventing silent failures.
• Fixed an issue with Amazon purchase shipments where PDF label specifications were not being built correctly.

Added

• Added support for new carriers and delivery networks, including BRT Locker as a pick-up/drop-off (PUDO) point option.

Added

• You can now revoke pending user invitations directly from the user settings page; pending users can no longer be accidentally edited, and a dedicated “Revoke invite” action is available instead.

Added

• BRT carrier: You can now enable automatic translation of special characters when creating shipments with BRT, helping avoid label errors caused by unsupported characters.
• Shipping label retrieval: Labels are now fetched from a backup storage source if the primary source is unavailable, reducing cases where labels could not be downloaded.

Fixed

• FedEx configuration: Previously hidden fields in the FedEx carrier setup are now correctly displayed, making it easier to complete your FedEx configuration.

Changed

• Plan upgrades: When upgrading your subscription plan, only compatible plan options are now shown and selectable, preventing accidental selection of lower-tier or incompatible plans.

Added

• You can now link only one Amazon Selling Partner ID per sales channel, preventing duplicate associations.
• A confirmation prompt now appears before adding a new carrier, reducing accidental additions.

Fixed

• Pressing Enter during carrier selection no longer triggers unintended behavior.
• Parcel weights are now correctly aligned after label transmission.

Added

• BRT A4x8 label format is now available as a print option, with all 8 label slots correctly supported.
• FedEx is now available as a carrier option when configuring sales channels.
• A4 and ZPL label formats are now available for TWS courier.

Fixed

• BRT A4x8 labels now print in the correct slot position — previously, labels set to start at position 5 or higher would land in the wrong slot.
• Saving Amazon channel configuration with the integration disabled no longer shows an error for channels that never completed the OAuth setup.

Added

• GLS labels: A new “None” option is now available for the order reference field on GLS labels, making it possible to fully disable printing of the order reference.
• ONEXP carrier: Added tracking support for ONEXP shipments.

Fixed

• GLS labels: The “Print SKU items” option now appears correctly and works for PDF 11×17 and ZPL 11×17 label formats, and your preference is properly saved when you update channel settings.
• GLS labels: SKU item rows on labels now display in a clean two-column table (SKU and quantity), and the order reference is correctly positioned relative to the item list.
• GLS labels: The order reference is now always pinned to the bottom of the label, regardless of how many SKU rows are printed.
• GLS labels (PDF 11×17): The product list now prints correctly on GLS PDF 11×17 labels when the “Print SKU items” option is enabled on the channel.
• BRT labels: International shipping services (DPD, Euroexpress, FedEx, DPD Direct Infeed) are now only shown as options when the corresponding pricing code has been configured in your channel settings.
• BRT labels: BRT A4×4 labels now print in the correct landscape orientation.
• BRT labels: BRT A4×8 labels now print at the correct size and alignment, matching the layout of BRT adhesive sheets with the proper margins.
• BRT labels: The starting position offset selected when printing BRT A4×8 sheets is now correctly applied, so labels begin printing from the position you choose.

Added

• GLS EU shipment tracking is now supported, allowing you to track GLS Europe parcels directly from the control panel.
• When connecting a Temu sales channel, default values are now pre-filled automatically, reducing the number of steps needed to complete the setup.

Fixed

• Palletways carrier tracking links now work correctly for all shipments.
• The payment settings section has been redesigned and updated, with improved display of credit card, SEPA, PayPal, and Stripe options.

Added

• GLS Italy labels can now be printed in PDF 11×17 format — available in channel settings.

Fixed

• Shipment confirmations sent to ARCO are now batched into a single transmission, preventing issues with incomplete or duplicate uploads.

Added

• ZPL printing: The printer selection for ZPL label printing now uses a dropdown menu automatically populated with available printers detected by QZ Tray, with your default printer pre-selected.
• ZPL printing: You can now cancel a printer change without losing your previously saved printer selection.
• Shopify integration: You can now control whether Shopify sends a shipping notification to your customers when tracking details are updated on an order.

Fixed

• ZPL printing: Courier logos on ZPL labels now display correctly — a rendering issue that caused some SVG logos to appear as white squares has been resolved.
• Mondial Relay: Recipient names on Mondial Relay shipments are now transmitted correctly to the carrier, fixing a labeling issue introduced in December 2024.

Added

• A new toggle is now available in channel settings to enable or disable the address validation feature independently per sales channel.
• The address validation feature is now available to eligible merchants on the 2025 pricing plan with the relevant product enabled.
• Temu bundled shipment confirmation is now supported, allowing grouped shipments to be confirmed correctly.
• The API key input field in the Webservices section is now visible even when shipping label creation is not enabled for the channel.

Fixed

• Fixed an issue where the printer and auto-print settings were not displaying correctly in the shipment list and print section.

Added

• GLS-ITA shipping labels now display the order number on the first page.
• SDA, TNT-ITA, and DHL Express labels are now available in the new print experience.

Fixed

• Fixed an alignment issue with the order number field on GLS-ITA shipping labels.
• Fixed an issue preventing correct communication with the LICCARDI carrier service.
• Subscription balance calculation no longer incorrectly includes products that were never owned by the merchant account.

Added

• You can now configure a dedicated return channel when setting up return shipments, with support for the allowed label formats.
• The live chat support widget now automatically fills in your account details, making it faster to get help.

Fixed

• Resolved an issue that could cause multiple shipping labels to be created unintentionally in certain situations.
• Fixed a problem with DHL Parcel Connect where a missing shipment ID could cause errors during carrier tracking updates.
• Improved loading speed for plan usage and product catalog pricing pages.

Added

• Shipment tracking updates can now be sent to customers via WhatsApp.
• Labels can now be printed starting from a specific position on the sheet, useful for partially used A4 label sheets.
• GLS Italy labels now include a parcel count badge, recipient details, and order number.

Fixed

• GLS Italy label layout has been improved for more accurate and consistent printing.
• International shipments with missing tracking numbers now correctly fall back to an alternative value instead of showing an error.
• Label generation for certain carriers is now more reliable when retrying after a failure.

Added

• A new “ZPL 11x17cm” label print format is now available in GLS courier settings.
• Shipment tracking history is now included when retrieving company shipments via the public API.

Fixed

• Print actions now correctly trigger order webhook notifications for improved shipment tracking.
• Improved reliability when retrieving labels from print services, with automatic retries on failure.

Added

• The Chrome Extension now displays the full recipient address and contact details for each shipment.

Changed

• The “Success” product option has been removed from the store and pricing plan menus to simplify your choices.
• Pricing history now correctly reflects pending plan changes, giving you a clearer view of upcoming billing updates.

Added

• You can now print labels in PDF 10×21 (International) format for PTI courier shipments.
• Multi-parcel shipments now return all tracking numbers in the label creation response.
• Your current plan’s products are now included when pricing recommendations are calculated.

Fixed

• FedEx return shipments no longer show unsupported print format options.
• Deleting FedEx labels now works correctly.
• Resolved an issue with ARCO courier tracking statuses being handled incorrectly.

Changed

• Print options for return shipments are now filtered based on the selected return channel, showing only supported formats.

Added

• Multi-parcel shipments now collect and display individual tracking numbers for each parcel.
• Added support for InPost v3 pick-up/drop-off point (PUDO) selection for eligible merchants.
• Label creation now supports the latest Qapla API version (v1.4), enabling updated shipping label generation.

Fixed

• GLS Italy shipping labels now render correctly, with improved layout and spacing.
• Tracking information for Amazon shipments is now retrieved and updated correctly.
• eBay channel configuration is now loaded correctly, preventing missing settings issues.
• SDA carrier integration now correctly handles the required branch code field, preventing shipment errors.
• DHL Parcel ES manifests are now correctly retrieved and processed from remote storage.
• Webhooks are now transmitted correctly, ensuring order status notifications are delivered reliably.
• Picking lists now include all expected orders without unintended omissions.

Added

• Courier preferences and courier details are now available earlier when loading the platform, improving page load consistency.
• InPost Group V3 is now supported for label generation.

Fixed

• Picking lists now correctly distinguish between printing and creating shipments, ensuring orders are retrieved and error messages are displayed accurately in each context.
• Labels are now printed in the correct order, matching the sequence shown in the print queue.
• An issue that could cause errors when tracking information was unavailable for a shipment has been resolved.
• Package box code retrieval during shipment creation now works correctly.

Changed

• A broader set of couriers can now use the new label printing system, improving reliability and consistency across carriers.

Added

• GLS Italy labels (11×17 format) now support inline product picking directly on ZPL labels.

Fixed

• Navigation between partner pages now works correctly without triggering unintended page behavior.
• Order notes are now correctly saved to the second notes field.

Changed

• Your export preferences (checkbox selections) are now remembered across sessions and automatically restored when you reopen the export panel.

Added

• CTT Express is now available as a supported courier for your shipments.
• Decathlon and Leroy Merlin Mirakl stores can now automatically retrieve the correct carrier information for their orders.

Added

• UPS shipping labels are now available in Dutch (NL language dialect).

Fixed

• Fixed an issue with special characters causing errors when printing ZPL labels.
• Fixed ZPL label printing via QZ Tray when using base64 encoding.
• Fixed an issue with SMS notifications not being sent correctly due to a company ID misconfiguration.

Added

• Product images now appear as thumbnails in the orders list, with a larger preview on hover.
• A new informational popup guides you through bridge profile selection to help you choose the right option.
• SDA courier now supports percentage-based insurance when creating shipments.

Fixed

• InPost shipments now correctly show both the courier status and your internal status together.
• Postal code is now properly included when submitting orders for Postego Fresh.

Changed

• Address autocomplete is now available in company settings, and VAT numbers are automatically cleaned up when entered.
• Province selection has been improved for foreign countries, with billing fields now filled in automatically where possible.

Added

• New courier STEF is now available for shipment handling.
• FedEx labels can now be printed in additional formats, including the new PAPER_4X8 size and PNG label type.

Fixed

• Shopify orders were ignoring the default weight configured in your settings; this is now applied correctly.

Removed

• The support request form has been removed from the Help page; alternative support channels are still available and clearly listed.

Added

• Log data for label requests and responses is now stored and accessible in the shipment viewer.

Fixed

• Corrected a display issue with delete confirmation messages showing incorrect text.
• Fixed an issue affecting eBay accounts that were recently migrated, improving their overall reliability.
• Fixed shipping and delivery options for Fercam shipments.
• Fixed unintended page actions that could be triggered by clicking certain buttons and links in the control panel.

Added

• More courier providers now support the new printing system, expanding compatibility for label generation.

Fixed

• Fixed an issue with GLS labels not printing the correct original data based on label configuration.

Changed

• Improved the printer settings page with clearer connection status indicators, updated banners, and better labels throughout the interface.
• Updated the Chrome extension download link to point to the correct location.

Added

• Introduced a new Company Settings area with sidebar navigation and dynamically loaded content sections.
• Added a new Channels page with deep linking support, making it easier to navigate directly to specific integrations.
• Marketplace items now display a copy-link icon so you can quickly share or bookmark specific items.
• QZ Tray direct printing now supports configurable PDF margins for more precise label output.
• QZ Tray integration now includes clearer browser prompts and supports printer configuration at the company level.
• Submenus in the navigation can now be toggled even for items without a direct action, and plugins can have nested menu entries.
• The 404 error page has been redesigned with a new space-themed “lost package” illustration.

Fixed

• Fixed several cases where clicking buttons or dropdown actions in the import flow caused unintended page navigation.
• Fixed an issue where the current section URL was not preserved in the address bar during in-app navigation.
• Fixed a bug where the home page did not render correctly in certain navigation scenarios.
• Fixed QZ Tray direct printing so it is now restricted to ZPL-compatible couriers with a printer configured on the server.
• Fixed the login redirect logic to behave correctly on specific subdomains and non-production environments.
• Fixed tracking event descriptions for InPost Group shipments.
• Fixed a potential error in courier status handling by ensuring the status detail ID is always treated as a number.
• Fixed a syntax error in the marketing view that could prevent the page from loading correctly.

Changed

• User settings navigation has been updated with an improved layout and interface refinements.

Added

• DHL labels are now available in A4x4 format, giving you more flexibility in your label printing setup.
• SMS sender ID is now included in channel data, improving SMS notification deliveries.
• Courier shipping quotes now support updated 2025 pricing for product-based rate configurations.

Fixed

• Placeholder values in ARCO ZPL label templates are now replaced correctly when printing labels.
• Connection reliability for Liccardi courier requests has been improved with an increased timeout.

Added

• Printers can now be configured with autoprint and custom margin settings directly from your company profile.

Added

• You can now print labels directly using ZPL format, enabling faster and more efficient printing on compatible label printers.
• A new direct label printing flow is now available, with automatic fallback logic to ensure labels always print even if the primary method is unavailable.

Changed

• Downloaded PDF label files now include the courier code, sales channel ID, and timestamp in the filename, making it easier to identify and organize your label files.
• Label printing via QZ Tray now uses only printers configured on the server, ensuring more consistent and controlled print behavior.
• Stock management now correctly handles shipments assigned to the Generic courier type.

Added

• Shipment statistics can now be broken down by zone on a monthly basis.

Fixed

• Duplicate entries in picking lists have been removed.
• Tracking for InPost V3 shipments is now fully supported, with improved status updates and better handling of missing location data.
• Temu orders now correctly read the SKU field from the channel.
• Liccardi carrier tracking requests now authenticate correctly.

Added

• DHL shipments can now be generated using the A4x4 label format.

Fixed

• Resolved an issue that could cause order configuration settings to be loaded incorrectly.

Added

• Shipment lookup endpoints are now publicly accessible via the API.

Fixed

• Error messages during PTI label creation are now handled and displayed more clearly.

Changed

• Order item SKU now uses the Item Code field instead of SKU ID.

Added

• Added support for DHL Parcel Connect shipping for destinations in the European Union and Ireland.
• Added a new label format option for Crono reverse shipments.

Added

• A new guided setup wizard is now available to help you configure GLS and get started more quickly.
• Courier configuration now features an improved selection flow, making it easier to choose and set up your shipping carriers.
• Popular couriers are now suggested based on your country, so you can find the most relevant options faster.
• A picking list feature has been added to help you manage order fulfillment more efficiently.
• Extra label support has been added for GLS shipments.
• A help guide for labels is now available directly in the control panel.
• An alert with guidelines has been added to keep you informed of important carrier requirements.
• Multi-year plans are now supported in the pricing catalog.

Fixed

• Fixed an issue with inventory (giacenze) visibility and tracking warnings not displaying correctly.
• Fixed a bug causing incorrect or missing error messages in certain forms.
• Fixed layout and search issues in the courier configuration screens.
• Fixed a bug affecting couriers that have not yet been configured, ensuring they are handled correctly.

Changed

• The courier configuration interface has been refreshed with an updated layout and clearer labels.

Added

• Picking lists can now be printed directly on ZPL labels, streamlining warehouse fulfillment workflows.

Fixed

• Fixed an issue with PTI PDF printing that prevented documents from generating correctly.
• Fixed an issue with InPost pick-up point retrieval to ensure drop-off locations load correctly.
• Fixed an issue with DHL pick-up points where long location names could cause errors.
• Improved fallback handling for service point selection to prevent failures when no location is set.

Added

• You can now install and configure the Qapla’ Chrome Extension directly from the control panel, including channel settings and a download link.

Fixed

• Pickup point search for InPost now returns more accurate results by normalizing city and street name formatting.
• DHL service point selection now correctly identifies the right location when multiple provider types are available.

Added

• You can now see which couriers support Type 1 returns for cash-on-delivery (COD) shipments.
• Picking lists can now include product images.

Fixed

• Courier statistics in the stats panel no longer include quotes, ensuring more accurate data is displayed.

Added

• Product images are now shown on picking lists to help warehouse staff identify items more easily.

Fixed

• Courier assignment for Shopify orders now works correctly.
• The “Ref.:” prefix has been removed from InPost Group V3 label comments.

Changed

• Subscription plan upgrades and downgrades now take effect at the time of plan renewal.
• The final invoice balance is now issued at the plan end date.

Added

• A link to a guide is now available for easier reference during relevant workflows.
• Shipment errors are now displayed directly in the interface, making it easier to identify and resolve issues with your shipments.

Fixed

• Resolved an issue with carrier label generation for InPost Global shipments.

Added

• Added support for InPost Group V3 courier integration, including updated configuration options and label generation.
• GLS labels can now include a list of SKUs printed in the available white space.

Fixed

• Fixed a layout issue in the channel configuration screen.
• Labels can now be enabled without requiring a full page reload.

Changed

• Label and manifest settings have been disabled for NACEX-ES shipments.
• Tracking contacts have been moved to the Tracking tab for easier access.

Added

• GLS shipping labels can now include a printed SKU list directly on the label.
• You can now add configurable remarks to InPost Group V3 shipping labels.

Fixed

• Shipment parcel details are now retrieved correctly.

Added

• MediaMarkt orders can now use Mirakl carriers for shipping.
• InPost Group labels now have improved name reading with better fallbacks for missing information.
• Added connection validation for the InPost Group V2 service.

Fixed

• Label deletion for BRT shipments is now correctly tracked in the activity log.

Added

• You can now assign multiple cost center codes to your account.
• InPost Group pickup point (PUDO) locations are now available when selecting shipping options, with improved identification and naming.

Fixed

• Amazon shipping rates are no longer shown as an option when shipping a non-Amazon order.
• InPost Group service point selection now works correctly with full location IDs.

Added

• You can now assign multiple cost center codes to your shipments.

Changed

• DHL shipments to Monaco (MC) now go through a dedicated validation check to ensure correct handling.
• When syncing your account with Zoho CRM, the account owner is now automatically assigned during synchronization.
• New deals created in Zoho CRM now have a default layout applied automatically.

Added

• Inpost Group Global is now available as a supported courier via the Inpost Group V2 integration.

Fixed

• Improved error messages for Inpost Group V2, making it easier to understand issues with your shipments.

Added

• When editing an order, the default box is now automatically pre-selected, saving you time during fulfillment.
• Invoice type is now determined dynamically, improving accuracy for different billing scenarios.

Fixed

• Fixed a bug affecting the final balance invoice when a promotion was applied.
• Fixed an issue where sessions could time out unexpectedly.

Added

• You can now configure company-level settings to control invoice visibility.

Changed

• Final balance invoices now follow a dedicated visibility rule, giving you more precise control over which invoices are shown.

Added

• Shipments being returned to sender now have a dedicated tracking status, giving you clearer visibility into the return process.
• When searching for pickup points (PUDOs), the nearest locations are now shown at the top of the list for easier selection.

Fixed

• Courier selection now surfaces the closest matching option as the first result when booking shipments.

Added

• Partners page: A new Partners section is now available in the control panel, letting you discover, filter, and connect with integrated service partners (including Spoki, eShopping, Trustpilot, Connectif, and Comunica col Web) by name or service type.
• Dachser courier integration: Dachser is now available as a shipping courier, including label generation, transmission, deletion, and sender configuration.
• FedEx integrator registration: You can now register and authenticate directly as a FedEx integrator from within the platform, including multi-step account setup, service selection, and invoice/PIN validation.
• FedEx new print formats: Additional label print format options are now available for FedEx shipments.
• Mondial Relay labels: Label generation is now supported for Mondial Relay shipments.
• DHL Connect label printing: DHL Connect labels can now be printed directly from the platform.
• CTT Express label support: Label generation and deletion are now available for CTT Express shipments.
• Channels management: A redesigned channel management flow is now available, with improved creation, editing, and default channel selection across outward and return channels.
• Shipping cost notifications: You will now receive notifications when shipping costs are flagged on individual orders.
• Quotes confirmation prompt: A confirmation dialog now appears when requesting a new quote if you have unsaved changes, preventing accidental data loss.

Changed

• Login page: The login page has been rebuilt with a refreshed layout and visual style.
• 404 page: The error page has been updated with a new layout.
• Order sorting: Sorting by order ID in the transmission section now works correctly and consistently.

Fixed

• Password reset notification: The confirmation message after requesting a password reset now displays correctly.
• POD toggle on order edit: Toggling the POD (Pay on Delivery) option when editing an existing order now works as expected.
• Default parcel box dimensions: Default box dimensions are now correctly applied when creating shipments.
• Export CSV status language: The status field in exported CSV files now uses the correct language.
• Shipping cost row check: Shipping cost alerts on individual order rows now behave correctly.

Added

• Merchants using impersonation (support access) can now easily exit an impersonated session and return to their own account.
• Added support for the Zoho Deals module in the Zoho CRM integration.
• Added a new Zoho CRM quick start guide to help merchants get set up faster.

Fixed

• Improved login session handling: users are now automatically logged out and redirected when their session cannot be refreshed, preventing being stuck on broken pages.
• Fixed an issue with SMS notifications that could cause unexpected errors.
• Fixed a bug with authentication tokens affecting the pricing section.

Added

• You can now set a load location for your senders.

Fixed

• Fixed an issue where tracking links in shipment notification emails were not redirecting correctly.

Added

• TWS is now available as a supported carrier for Amazon shipments.
• STEF load location is now supported.

Fixed

• Resolved errors that could occur when connecting to Temu due to access token validation issues.
• Fixed issues that could cause errors when your session expired.

Added

• Courier rules now support Quotes, allowing you to define conditions and automatically select couriers based on shipping quote data.
• The Detect Order Courier API response now includes the courier’s service ID, giving you more detail about the selected shipping option.
• Quotes are now taken into account when pushing orders and when automatically detecting the best courier for an order.
• Order rules are now applied when creating labels, ensuring your routing logic is consistently enforced throughout the shipping process.

Fixed

• Several bugs related to courier rules and order processing have been resolved, improving overall stability and reliability.
• Transmission log issues have been corrected to ensure accurate tracking of data exchanges.

Added

• DPD Classic is now supported as a shipment method.
• The “Delivered” status is now correctly handled for shipment tracking.

Added

• You can now connect your Zoho CRM account to sync your logistics data.

Fixed

• Fixed an error that could occur when retrieving orders from Temu.

Added

• You can now include the recipient’s phone number in shipment transmission notes.
• Single-channel users now experience a faster, more direct flow during auto-onboarding setup.
• Updated the list of supported carriers for Temu shipments.

Fixed

• Resolved an issue with order skipping behaviour for Temu integrations.

Added

• Temu shipments now include the recipient’s phone number in the shipment notes transmitted to the carrier.

Added

• You can now use quoted courier rates as a condition when setting up courier assignment rules for your orders.

Fixed

• Fixed an error that occurred when a sender address was not valid.
• Fixed an issue with TikTok orders where item quantities in order rows were incorrect.
• Fixed an issue with AliExpress connection token refresh that could interrupt order syncing.
• Fixed an authentication issue with CTT Express that prevented shipment creation.
• Fixed an issue with GLS Italy return shipments not being processed correctly.
• Fixed a connection timeout issue that could cause tracking updates to fail.

Added

• Shipment tracking information now includes expiration timestamps.

Fixed

• Resolved tracking issues affecting Amazon BRT shipments.

Added

• Temu integration is now available as a supported sales channel.
• PAACK courier now supports required delivery time slot selection when creating shipping labels.

Fixed

• BRT courier tracking now includes a fallback method to improve tracking number retrieval reliability.
• Order rows are now correctly grouped and deduplicated when the same item appears multiple times.

Added

• You can now track FedEx shipments by reference number, using your account details and country/postcode information.

Added

• New countries are now available for international shipping.

Fixed

• Fixed an issue where orders could be incorrectly locked by a user.

Removed

• Removed the SMTP product recommendation.

Added

• You can now import pre-sale orders from Temu directly into the platform.

Fixed

• Fixed an issue with BRT tracking where the customer code was not being set correctly, which could cause tracking lookups to fail.

Added

• You can now ship internationally using Amazon Shipping for cross-border deliveries.
• UPS is now available as a carrier option when calculating shipping rates.
• Pre-sale orders are now supported.

Added

• BRT Fresh: added rate field support.

Fixed

• Transactional emails and tracking page: corrected display of certain statuses.
• Returns PDB: fixed an issue that prevented automatic generation.
• Resolved an issue with importing phone numbers from Allegro.pl.

Added

• New pricing model available.

Changed

• Improved recurring product renewal process.
• Shipment export: enhanced weight and package count retrieval.

Fixed

• Fixed user and channel count in billing.

Added

• New integration with Pendo.
• Added support for Amazon IE order management.

Fixed

• Fixed issues in PDB generation for Austria.
• Corrected sender and multi-sender configuration for Correos.

Added

• Step-by-step registration process for guided entry of business information for user initialization.

Fixed

• Malfunction when adding a new user for a company.

Added

• More logs in TNT Label Transmission.

Fixed

• Deletion of orders’ tags when re-importing orders from CMS.
• Value of Cash On Delivery over 999.99 when creating UPS labels.
• Disabled “Show complete list” button in “Tracking” area during a search.

Added

• Import of order’s weight from Team System Commerce.
• Read PUDO shipments from BigCommerce using Qapla’ plugin.

Fixed

• Zendesk plugin list of displayed channels.
• Possibility to buy other users in Qapla’ store.

Added

• PTI Poste Delivery Business International Plus.

Fixed

• Label generation for Mondial Relay.
• Activated Integration counters on tracking status changes handler.

Changed

• Picking list Product description limited to 142 characters.
• Retry with sleep when enqueuing new operations for handling tracking status changes.
• Improved Amazon Shipping webhook tracking handler.

Removed

• Check of cached email for Pickup Point email notifications.

Added

• Process for cleaning old cached data for InMemory Storage.
• Poste Delivery Business as courier for handling Amazon shipments.
• Read PUDO shipments from BigCommerce using Qapla’ plugin.

Fixed

• Pre-assignment of courier when importing Shopify Orders.
• Tracking for GLS Europe.

Added

• Direct Delivery Only as delivery option is now available for UPS.
• Poste Delivery Business as courier for handling Amazon shipments.
• Read PUDO shipments from BigCommerce using Qapla’ plugin.

Changed

• Maximum number of insertable parcels for an order is now 999, instead of previous 99. Check of the maximum number of parcels is now performed on courier-basis when creating labels.

Removed

• Debug logs for TNT labels for shipments to Germany.

Added

• Improved DHL Parcel Connect tracking with new DHL Unified Tracking APIs.

Fixed

• Failure in sending transactional e-mail when event is PICKUP POINT in some circumstances.

Added

• Weight Icon on TNT labels with Germany as destination (German law requirement).
• Shipping notes in Amazon Shipping labels.
• New mandatory fields for Poste Delivery Business international labels.
• New services available for DHL EXPRESS labels.

Fixed

• Order Amount for Type-2 returns (operator).
• JSON errors while retrieving/displaying orders with PUDOs in some circumstances.

Added

• Tracking for DHL Parcel connect is available also via new DHL Unified Tracking APIs.

Fixed

• Improved retry mechanism while sending transactional e-mail.

Fixed

• Shipment not found in Tracking Page.
• Error while downloading the bordereau with Edge and Chrome.
• BRT Fresh label format.

Added

• Manual courier prices in Q’uotes.
• Direct integration with courier Correos.

Added

• New “Login V2” mechanism with refresh token.

Fixed

• Removal of courier preassignation when pressing “Enter” key on orders list.

Added

• Courier prices comparisons in Q’uotes.

Added

• Default values of parcel options for PTI in Edit Order.
• API getPudos COUNT of requests from Plugins.

Fixed

• Logged order ID field in CheckAddress Daemon Logs.
• Bug that could prevent BigCommerce orders from being updated.

Changed

• Improved import of Item and order weights from WooCommerce.
• Login-V2: added login with Google and new authentication system.

Added

• New tracking of courier ARAMEX.

Changed

• Both modified and created orders are searched in the time span window when importing from TeamSystemCommerce/Storeden.
• Import of single products’ weight from Magento2 is more accurate and used to get the total weight of the order.

Fixed

• Fatal Error when importing orders from Commerce Layer when an error occurs on Commerce Layer’s side.
• Fixed “Invalid JSON error” when saving responses to return shipments’ webhooks in LOG.
• Stopping import of orders from Customer’s Magento2 when an error occurs on Customer side.
• Update of Amazon Orders shipped with SEUR when isTrackingNumber is false.

Changed

• Partners update in AppStore: “Epinium”, “Make”, “Nexi” and “Zendesk”.

Fixed

• Error “Invalid URL” while saving Connector settings for Magento2.
• Loverlock COD custom code.

Added

• Improvements on CSV Connector: possibility to move files to another folder after import; added * wildacard for FTP file names.

Fixed

• Manual Q’uotes: misbehavior of the multiparcel conditions toggle.
• Qapla User invoicing.

Changed

• Moved Picard from VM to K8s cluster.

Added

• Qaplastores & Doraemon support for retrierving latestDeliveryDate and latestShipDate from Ebay.
• Assigned tags to orders (blue,red,green,etc.) can now be set via pushOrder and createLabel API and retrieved via getOrder API.
• Retrieval of email address from orders in all Mirakl-base marketplaces.
• New Alternative tracking number logic for courier TNT-ITA.
• Support for TNT-ITA in the getPudos API using internal PUDO engine.

Fixed

• GLS getPUDO API “type” property, set equal to “parterID”, in order to temporary fix Prestashop Plugin.
• Rate values taken from shipments’ price list are now correctly reinoculed.

Changed

• Updated Labelary license.

Removed

• Deploy on backend-02 VM.

Added

• Mapped new COD payment

Fixed

• Quotes: unified amounts as float values
• Qaplastores: error messages that doesn’t require user to reauthenticate are now handled correctly

Added

• pickupDate support for confirmLabel API 1.3
• pickupDate and pickUpDate are now synonyms in pushOrder,confirmLabel and createLabel APIs

Added

• New German Postal Law for TNT-ITA Zpl

Fixed

• Resolved css problem with tracking details button

Added

• Manual insertion of shipping cost lists
• New sender branches for Fercam

Fixed

• Tracking CBL
• Added Zip code to fix meta variable for GLS SPAIN
• Sda International labels format
• TNT new tracking number for shipments in stock

Added

• New FedEx services for generating labels.
• New “Refund Methods” section for return shipments, available for Automatic Returns and Operator returns.

Fixed

• False positive PUDOs when importing from BRT’s plugin in Prestashop (PUDO ID is checked with BRT API).
• Insurance value for TIPSA labels requests.

Added

• New channels to a Customer’s custom daemon.
• Logs in all label transmission requests in ConfirmLabel API, making all couriers (exception for GSped) compatible with version 1.3.
• New flag “forceRowsUpdate” to force the update of the rows in the order specified in a CreateLabel 1.3 request.
• Flags icons for UK and GB to the CDN.
• Option for enabling/disabling the “batch” label transmission for the courier “DHL”.

Fixed

• Shopify updates to orders when orders are aggregated in both update daemon and webhook.
• Sender configuration for “Spring” courier.
• Handling of the “In transit” status for the courier “Amazon Shipping” when it follows a previous “Out for delivery” status.
• PickUp Hours captions for courier “Seur” in Control Panel’s courier configuration.

Added

• GMail tracking operation while sending emails.
• Option for enabling/disabling the “batch” label transmission for the courier “TNT-ITA”.
• Procedure for cleaning old transmissions data from the database.

Fixed

• Error while logging batch or contextual label transmissions.
• Handling of empty PUDO Object when retrieving pickup point from Shopify orders daemon.
• Pallex courier tracking URL.

Added

• Support to international returns for Poste Delivery Business (PDB), both con Control Panel and Automatic Returns.
• Optional fields for Pickup-Points (PUDO) in getPudos “pushOrderObject”. They can be edited in Control Panel.

Fixed

• An error in Control Panel’s order aggegation that lead to overwrite weights of order items in the aggregated order.
• Format of order amount value in Fercam’s labels requests.
• Verbosity level of cURL requests when accessing buckets on GCP.
• An issue that prevented to disable users.
• Consistency of the courier’s of trackingURL in “getShipment” API in order to be the same as in the Control Panel.
• An error that could lead to show errors assigned to the wrong shipment in the “tracking” section of the Control Panel.
• Boxes handling when no default box is defined in Control Panel.
• Customers that do not print labels are now allowed to use and configure getPudos API.

Removed

• Public IPs from webhook documentation (webhook.qapla.dev).

Added

• Possibility to agency to impersonate a user in the Control Panel.

Fixed

• Orders imprt from Shopware6 errors due to a too small value for connection timeout.
• PushOrder API Documentation about the “courier” field.

Added

• GLS Return button for all customers using GLS-ITA.

Removed

• Slow hours logic to avoid missing the first “Attesa ritiro” status for TNT Italia tracking.

Fixed

• Values assigned to Meta-variables in return e-mails.
• Shipment Snapshot creation that prevented handling of tracking updates in some cases.
• Pickup-point sort by distance in the getPudos API for courier NACEX.
• Assignment of couriers to Orders when a courier is not available for a specific customer in API PushOrder and import from CMS or CSV, which could lead to make the order not visible in the Control Panel.

Added

• Amazon Shipping: added configuration option in order to send order’s amount as insuredValue.
• GLS ITA: generation of return links and sending via email.
• TIPSA: sender management in courier’s config.
• Warning for changing sender while having orders in print and transmit.
• New marketplaces available for pushOrder, pushShipment and createLabel in API documentation.
• Logs when manifests for a merchant are not being sent.

Fixed

• Tracking CTT : broken endpoint.
• Tracking GLS Europe: remove spaces in the postal code to avoid false negatives.
• Default box management on Control Panel.
• Milkman: passwords and secret are not obfuscated in forms.
• Seur: fixed label format displayed in Control Panel’s courier configuration.
• Spring GDS: wrong field used to check if show/hide new services related to the new direct integration.
• TNT: overlapping of labels in A4x4 format.
• PrintNode: increased timeout while making print requests.

Added

• Q’editor: new Clerk.io add-on to include product recommendations.
• New functionality to block communications (email, SMS, webhook) if a shipment status update is more than 24 hours old.
• Added new locations: Jersey Island and Saint Martin.
• InPost: added new “A2L” service.
• Courier Pricing List functionality: added validation for default box settings.

Fixed

• DHL: resolved a configuration issue with variables.
• Fixed a bug preventing the retrieval of senders during shipment generation.
• Corrected a bug for Poste Italiane unlocks that were not visible to users performing only tracking.

Added

• DHL Express: added new “Go Green” service.
• Updated API documentation to include new service codes for PTI.

Changed

• Improved label generation for CTT EXPRESS.
• Enhanced label generation for ARCO.
• Refined courier tracking logic using the Nagus service.

Added

• New method for Energo tracking

Fixed

• Tipsa configuration

Added

• Link to the changelog in the “Help” menu.

Fixed

• An issue where the cursor was not visible on some “Print” and “Transmit” fields and lack of sorting by order ID.
• Issues with channel snapshots for better handling integrations.
• An error in representing statusID of GetShipments API.
• Retrieval of GelProximity PUDO when order is updated.
• Size of source field for labels.

Changed

• Fields displayed on Gel Proximity integration.

Added

• New feature for SPRING GDS: now supported with direct integration.

Changed

• Enhanced the codiceDoganale field for PTI, now standardized like other couriers.
• Improvement to the getVirtualShipment API.
• Increased character handling in the source field.

Added

• Quotes: New warning to prevent price calculation on unsaved data

Fixed

• getPudo API statistics
• Issue with WYSIWYG editor loading multiple times

Added

• BigCommerce: Update orders on platform now handles both “Shipped” and “Completed” statuses.
• FedEx: Possibility of setting a predefined service for national and international contextual return labels

Fixed

• Milkman label field Delivery Deadline is omitted when it’s empty.
• Update of BigCommerce aggregated orders.

Changed

• DHL Paket sandbox credentials.
• Name of “StorEden” platform to “Team System Commerce”

Added

• Zendesk plugin update: order references are now clickable, loading the respective order page on the Control Panel.
• New functionality: option to disable the Qapla’ footer on tracking pages when using a third-level custom domain for the client.
• TIPSA integration: added email field for communication dispatches from the courier.
• New feature for Neurons: all API calls to the service are now tracked.

Fixed

• Reduced the incidence of duplicated tracking statuses.
• Fixed issue with metavariable [COURIER_TRACKING_URL], which caused parameter issues for some courier URLs.
• Corrected API include issue: when using getShipment(s) APIs without renaming them in the “class API” constructor, a multiple API key check blocked the API execution.
• Fixed certain forms in courier configuration for admins that caused display errors.

Changed

• Enhanced Control Panel password masking.
• UPS quote reporting: addressed a discrepancy by requesting tax details to better align the quote with the expected tax amount.
• Improved TIPSA integration regarding token request errors.

Added

• Added “ship by” and “delivery by” dates on orders and shipments from Amazon.
• Virtual Courier: Decoupled shipments from orders to enable pushShipment functionality.
• Added missing transparency codes samples for APIs.

Fixed

• Fixed UPS Q’uotes price lists integration
• Resolved issues with Milkman API integration for postal code (CAP). Adjusted territory ID and first availability request.

Removed

• Removed obsolete Fedex service “Priority Overnight”

Added

• Q’editor Bantoa AddOn: added links on the image, and new sizes available for outfits (small, medium, large).
• Integration of all Mirakl-based marketplaces

Fixed

• UPS quotes: when requesting negotiated rates, UPS returns the retail price along with an extra field containing the negotiated prices. The system will now use the negotiated price if available.
• Fixed an issue where return channels were not correctly retrieving the credentials to contact Poste Italiane.

Added

• Transparency Codes for Amazon Orders.
• Added new types of dangerous goods (e.g. alcohol,dry ice) for FedEx.

Fixed

• An error while generating UPS labels in some cases.

Added

• Implemented new API getVirtualShipment and getVirtualShipmnents for virtual courier’s shipment retrieval.
• Added “dispatchable” flag to integrations to tell if to handle an integration on shipment update.
• Enabled search across marketplaces.

Fixed

• Improved performance of CDiscount connection test from Control Panel (CP)
• Forced address visibility for CheckAddress GLS.
• Resolved issues with multiple API key handling.
• Fixed automatic renewal issues for included NP products.
• Reduced size and optimized markdown file for Control Panel (CP).

Added

• DHL Connect Plus integration
• PDB: new configuration section for order visualization (all/national/international)

Fixed

• Missing shipment tracking for RHENUS
• Mismerge and errors in the GLS Quotation
• “Select Rate” now accepts only integer values for contract codes

Added

• UPS labels now include the goods content field.

Fixed

• Improved connection handling for STEF labels.
• Corrected the metavariable [ADDRESS] when a PUDO is present for BRT.
• Added an exception for BRT if there’s a fresh request but the service is disabled in the configuration (mainly for APIs).

Added

• Liccardi courier support in COD management

Fixed

• Error in Amazon label format
• Translated message in the report project
• Improved error notifications for Stripe payments

Added

• “isCOd” parameter in the getShipments API
• Pickup request for GLS-SPAIN
• New service for BRT: BRT FRESH
• Added more notifications options for UPS

Fixed

• Error in Asendia shipment tracking
• Typo in the API documentation for getQuote API
• Adjustments to logs severity in getQuotes
• Improved error catching for stock release in GLS Italy
• Amazon Labels forced wrong DPI
• UPS Q’uotes now retrieve discounted rates from the UPS Quotation API
• Fallback for truncated order email addresses

Added

• Warning for paperless unsupported couriers moved from the “FILE” tab to the “DATA” tab to improve visibility, ensuring the warning is shown in the shipment details even if the “FILE” tab is not displayed.
• Added missing “CONTENUTO PTI” field.

Fixed

• Quotation record storage issues: make monetary values floats, ensure timestamps have consistent timezones, and ensure qaplaCode for courier services has consistent type (string).
• $ticketURL variable already contains the full URL (including “https://ticket.qapla.it/"), so the extra URL in the href has been removed to avoid duplication.
• Bantoa addOn error fix: when an order contains only one product with a numerical SKU, it was incorrectly being converted from a string to an integer, causing a 500 error in Bantoa’s API. The SKU is now always passed as a string.
• Tracking History Addon - TypeError bug fix: some fields in the table had variable types differing from expected (string). Forcing the correct type resolves the issue.
• For a Customer intermittent missing logo in some transactional emails. The logo wasn’t available from the CDN during email creation. Now logging the response header to diagnose the issue.

Added

• print the picking list label for DHL Express (A6 format).
• Shopify orders will be updated with the return tracking number when a return is generated on return.qapla.it or when the return is created by the operator.
• DHL Express: added the default Unit Of Measurement for international shipments in courier’s settings.
• more info logged when receiving a Bad Http Response from Prestashop.

Fixed

• STEF label retrieval from FTP when error occurred.
• Q’uote: race condition in quotations loading.
• Q’uote: Delete multiple cached quotations in one call (performance improvement).
• getPudos API: fixed missing atrtributes of “pushOrderPUDO” object for TIPSA.
• fixed stock release fatal error for GLS-ITA.
• shipment’s origin when source order has origin with more than 15 characters.

Added

• SDA Crono international labels.

Fixed

• Payment methods for DHL.
• Issue with the release of shipments on hold for GLS Italy.
• Issue with UPS rate management (Q’uotes).
• Parcels management using API createLabel on Amazon Shippings.

Added

• Warning message in Store cart for New Pricing customers.
• ARCO COD payment method.
• Return shipments for Poste Delivery Business.

Fixed

• A tedious padding problem on CP’s login page.
• TWS confirm label API error.
• GLS-Italy release of On-Hold shipments error.
• Groupon import issue.
• Quotes DHL adapter split long address lines to respect API limits
• SENDING urgent shipment lack of data.
• SDA international shipments error

Fixed

• Sending external tracking link issue.

Added

• This changelog ;)

Removed

• Getting rid of Credits.